FAQ

1. What are reissued tiles?
Reissued tiles are reproductions of historic or classic tile designs. They offer a way to incorporate the aesthetic of different eras or styles into modern homes and buildings while benefiting from advancements in material technology and manufacturing.

2. How do I care for and maintain my tiles?
Our tiles are designed to be durable and long-lasting. Regular cleaning with a non-abrasive, neutral (pH balanced) cleaning product will keep them looking their best. Avoid using abrasive materials like steel wool, as they can scratch the tile surface.

3. Can I install the tiles myself, or should I hire a professional?
While it's possible to install tiles as a DIY project, we recommend hiring a professional to ensure the best outcome, particularly for large areas or complex patterns. Proper installation is crucial to the longevity and appearance of your tiles.

4. Do you provide installation services?
Depending on your location, we may provide installation services. Please contact us for more information.

5. Can I use your tiles in a bathroom/kitchen/outdoors?
Our tiles are suitable for a range of applications, but it depends on the specific product. Please check the product details or contact us if you're unsure.

6. What is your return policy?
We accept returns within 30 days of receipt. The items must be in their original condition and packaging. Please note that the customer is responsible for return shipping costs unless the item arrived damaged or defective.

7. How long does shipping take?
Shipping times vary based on your location and the size of your order. Once your order is dispatched, we'll provide you with an estimated delivery date.

8. Do you ship internationally?
Yes, we offer international shipping. Please note that the customer is responsible for any import duties or taxes.

9. Can I order tile samples?
We're sorry, but currently, we do not offer tile samples. We understand the importance of seeing and feeling the title before deciding, and we're working on providing this service in the future. In the meantime, we strive to provide accurate and detailed images and descriptions of our products on our website. If you have any questions or need further information about a specific title, please feel free to contact us.

10. What if the tile I want is out of stock?
If a product is out of stock, you can opt to be notified when it's available again. Just click the "Notify me when available" button on the product page.